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Ancestry.com DNA kit activation help needed


Armybrat

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Need help activating Ancestry DNA kit.

I bought my wife the 3rd tier ($99 on sale) kit for Christmas. She is age 75 and not tech savvy, so is having a very tough time trying to get it activated online on our desktop computer.

It will not let her sign in, it says her password doesn’t work and it will not take her credit card it asked for, so she is very stressed and almost crying in frustration. I am no help.

Can anyone please walk us through this crazy maze?

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Need help activating Ancestry DNA kit.

I bought my wife the 3rd tier ($99 on sale) kit for Christmas. She is age 75 and not tech savvy, so is having a very tough time trying to get it activated online on our desktop computer.

It will not let her sign in, it says her password doesn’t work and it will not take her credit card it asked for, so she is very stressed and almost crying in frustration. I am no help.

Can anyone please walk us through this crazy maze?

75? Holy shit! You cradle robbin’ sonofabitch!! How’d you get her to marry a much older guy?
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