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Prove Me Wrong: American Airlines is the worst domestic airline


Rougarou

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Passenger Zip-Tied And Duct Taped After Allegedly Punching Flight Attendant On Pittsburgh To Dallas American Airlines Flight
 
https://pittsburgh.cbslocal.com/2019/06/19/pittsburgh-dallas-flight-drunk-passenger-emergency-landing/


About this time last year on a flight from Pitt to Dallas, shortly before we left the gate, a chick got escorted off the plane for being drunk as fuck and making a scene.

The Pitt airport is cheap as fuck to drink at.
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11 hours ago, Beau Vine said:

 

We had a guy like this on our last Southwest flight. Got so bad with him trying to shove his oversized bag the wrong way even with one of the FAs trying to help him that the FA got on the intercom and coached him from the back of the plane. Said if you break the overhead, no one is leaving. This was also after the same FA told the passengers not to put their backpacks in the overheads so we didn’t have to be delayed with having to check carry ons for those still getting on the plane. And a dumbass gets up and immediately puts his backpack in the overhead. FA close by looks at me and we just shake our heads.

Why is it that Southwest flights seem to have little issues with too many carry ons that people are told to check yet every AA flight I’m on they tell people in group 7 and later that they’re SOL? Because bags fly free on SWA?

Edited by mdmost
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What airline was that on?   Aside from his absolutely profound idiocy, I'm also curious what he was talking to her about.  He spends 3-4 seconds saying something to her when she approaches him, what could it possibly be?  And I like the little extra taps at the end, as if to say, "Yeah, I see now what you meant, but just let me push a couple more times because I'm still skeptical that a woman could know more than I do."  

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1 minute ago, Bobby_Batronic said:

You understand that SWA just rolls their bag fees into their ticket prices right? 

No but it wouldn't surprise me. SWA stopped being cheap a while back. We used Chase points to fly on them as the 1:1 points from Chase point to SWA points is pretty good. My question was more about why there seems to be more room on SWA overheads versus AA overheads and was that because more people check their bags on SWA because they don't have to "pay" the fee you normally do on AA?

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1 hour ago, mdmost said:

No but it wouldn't surprise me. SWA stopped being cheap a while back. We used Chase points to fly on them as the 1:1 points from Chase point to SWA points is pretty good. My question was more about why there seems to be more room on SWA overheads versus AA overheads and was that because more people check their bags on SWA because they don't have to "pay" the fee you normally do on AA?

Perhaps those two normal “free” checked bags help lead to that. It probably also depends on route and time of year as to whether you’re amongst leisure travelers who are likely packing the kitchen sink, business travelers or a mix.  

However, I just shake my head at the notion that the airlines aren’t getting their pound of flesh out of you by either adding an averaged bag fee to their ticket prices on the front end, or charging fees in addition to basic airfare. 

SWA is basically a legacy with legacy ticket prices that masquerades as a low cost carrier. They do still probably have the best customer interactions though. 

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SWA is basically a legacy with legacy ticket prices that masquerades as a low cost carrier. They do still probably have the best customer interactions though. 


I’ve written a few times here or TOS, but I’ve twice written WN with the names of cabin crew members for outstanding service. Once for being incredibly understanding when my (then) 1.5yo just wanted to walk the aisle and jabber at strangers in the galley, and another time for how they gave a mom a break who was at the end of her rope with her 3yo and 6yo kids...they did another snack service with the 6yo who earned $11 in tips and walked the 3yo around a few times, the break seemed to do everyone good as the rest of the trip was chill...I didn’t even have kids yet but that experience blew my mind.
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2 minutes ago, Homercles said:

 


I’ve written a few times here or TOS, but I’ve twice written WN with the names of cabin crew members for outstanding service. Once for being incredibly understanding when my (then) 1.5yo just wanted to walk the aisle and jabber at strangers in the galley, and another time for how they gave a mom a break who was at the end of her rope with her 3yo and 6yo kids...they did another snack service with the 6yo who earned $11 in tips and walked the 3yo around a few times, the break seemed to do everyone good as the rest of the trip was chill...I didn’t even have kids yet but that experience blew my mind.

 

SWA is very good at hiring people who love people as opposed to hiring people and giving them a set of rules by which they should abide that will hopefully result in them treating others well.  I've seen instances like you've noted on pretty much every airline, but they seem to happen more at WN.  Having said that, it's not my job or it's not my problem is a pretty common mindset in the airline industry, and its fascinating watching how many will not go one iota above their defined role while exuding excellence within that stricture. 

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21 hours ago, Lobo said:

What airline was that on?   Aside from his absolutely profound idiocy, I'm also curious what he was talking to her about.  He spends 3-4 seconds saying something to her when she approaches him, what could it possibly be?  And I like the little extra taps at the end, as if to say, "Yeah, I see now what you meant, but just let me push a couple more times because I'm still skeptical that a woman could know more than I do."  

I wanted to say Delta due the color scheme until I turned up the volume on the clip.  The passengers were lucky it was not  here in the US because the fricken TSA would have been notified they missed a knucklehead and it would have delayed the flight.  

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Had a cold shiver down my spine last night.  Wife wanted to change seats on the final leg, so she did.  For 10 terrorizing seconds I waited for some fuckup or "see airline agent" but it seemed to do down well.  Now all I have to dread is getting to the airport and finding out that we booked ourselves out of any seats.

Paranoid much?  Nah, remember the thread... we're talking American.

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22 hours ago, mdmost said:

 Why is it that Southwest flights seem to have little issues with too many carry ons that people are told to check yet every AA flight I’m on they tell people in group 7 and later that they’re SOL? Because bags fly free on SWA?

Absolutely and it makes a huge difference in boarding and exiting.  Airlines should charge extra for carry ons

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On 6/20/2019 at 12:58 PM, Nueces River Rat said:

Passenger Zip-Tied And Duct Taped After Allegedly Punching Flight Attendant On Pittsburgh To Dallas American Airlines Flight

 

https://pittsburgh.cbslocal.com/2019/06/19/pittsburgh-dallas-flight-drunk-passenger-emergency-landing/

We were on this flight.   In addition to drunk and loud he injured a flight attendants shoulder and head butted a guy making the other passengers nose bleed.  About 6 or 7 large passengers assisted to hold him down and secure him in the seat.

We diverted to OKC then took off for Dallas after he was removed.  I thought it was funny that at the Dallas baggage carousel it had the correct flight number for our flight but listed it as a flight from Oklahoma City and not Pittsburgh.

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We were on this flight.   In addition to drunk and loud he injured a flight attendants shoulder and head butted a guy making the other passengers nose bleed.  About 6 or 7 large passengers assisted to hold him down and secure him in the seat.
We diverted to OKC then took off for Dallas after he was removed.  I thought it was funny that at the Dallas baggage carousel it had the correct flight number for our flight but listed it as a flight from Oklahoma City and not Pittsburgh.

Must have been an interesting experience. Did they comp you some drinks? Lol.
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4 minutes ago, gecko said:

It was a domestic flight, you can tell by the seats.  Cam was in the back because he was probably flying last minute and BC was sold out or already upgraded.  Assuming it wasn't a transcon, take the $$.

10 hour flight - domestic?

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All my team members live in hub cities....Dallas, DC, Chicago, NY, Detroit, and Mex City with the exception of one.  She lives in Raleigh.  Guess which one is late or struggles to get to every team meeting...

Non-hub cities are probably best to live in but are a beeotch if you travel for bidness

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5 minutes ago, Rougarou said:

Man, i've been ruined. I'll never be able to fly oversreas again in anything but at least business class. I've been ruined, I say! Spoiled it for me. I'll never be happy in premium economy again.

Don’t do true first class.  Then you’re proper fucked.  

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