My wife started getting notices from LifeLock about someone applying for a Short Term payroll loan with her SS# about a year ago. Contacting LifeLock was essentially worthless. They can't tell you any specifics, but we did put some sort of a lock on her account from anybody using her SS# for short term loans. She continues to get alerts about every 3 months with the same message of someone applying for a short term loan, but they don't seem to be successful in receiving one.
We've received credit reports several times over the past 12 months and none of them show any alarming open credit in her name.
We recently decided to order another level of credit report from DataX, and there is a different address, phone number, bank account, and email address showing up under my wife's name and SS#. Google search gives no indication of the phone number being valid, and the address isn't real. There is an employer listed, although it sounds made up and I can't find anything online. The bank listed IS real, though.
Anyone have experience or advice on next steps we should follow, besides pics of wife?