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Water softener help

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Generally speaking, what is the life expectancy of these things?  I have a bare bones contractor-grade system that's about 12 years old.  I can't use it because it fucks the water pressure in the house.  Can't run a shower and wash dishes at the same time.  I ran through some Iron Out this weekend to help clean the pellets but it didn't help.  Might just need a new system.  Anyone deal with pressure issues related to the softener?

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