Guess what my man, shitty service and terrible accommodations are abundant regardless of where restaurants are located or who I have with me. I've been to a dozen places on Greenville that had neither of those, with my family, and had great experiences. This happens to not be one of them which sucks because I was looking forward to it. I'm not quite sure what point you're trying to make, other than going to bat for a place that allowed all of the shit I described to unfold, while not providing an above average meal to make it worth the hassle. You could go and everything could be awesome and that's fine with me, but what I wrote still happened and I offered a heads up to anyone who might be thinking about going there and can take it or leave it. You sound like you have more than a patrons interest
PS, Google searches only go so far and are throttled with fake reviews and ratings constantly, which is why I wanted to check it out for myself. Again, this was my experience, so take it or leave it.