100% this. In my experience, I'm lucky if one out of every four or five visits hits the mark, and that's at the "good" locations in DFW. When WB is on, it's on, but getting an "on" meal is becoming the rare exception these days. Case in point: my daughter used to love Whataburger. Three subpar burgers in a row from the locations that usually had their shit together has ruined it for her. Her last burger was so bad (cold patty, cheese coulda been straight outta the fridge, veg wilted) I went back and got a refund. Got attitude from kid acting as manager, but he eventually refunded.
Thanks, Chicago.
My recent experiences have been the same, but with less favorable odds. I simply haven't had a great burger from Whataburger in recent memory. They''ve been meh to subpar and frequently incorrect.
My typical order is a double meat with cheese, mustard, lettuce and jalapenos with fries and ice tea. Occasionally, I'll add grilled onions to the burger.