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Honestly only use them to get an idea of cost and then book with actual airline. Cost will be basically the same and if you have problems you deal with airline and not a company that doesn’t care about after the sale. 

Not that airlines care but at least their people have power to make changes. 

Edited by Shaddie
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5 hours ago, HenryJames said:

Wish flights.google.com had a way to filter out all the bullshit fares that charge you for seat selection.

There is a way. Change carry on bag to one and it will filter out the basic fares. Filter works on the fare calendar too. 


Edited by Telegraph_it
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Google flights for basic. Their 'explore' option is valuable if you are flexible on when and where you want to travel to.

If I'm trying to find international nonstop availability, or compare fares on flights from different cities, I'll start with matrix.itasoftware.com  you can't book there but it has unsurpassed flexibility and options to find what you're looking for and then book directly on an airline's site

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If you want to get really serious with specific routing codes and tricks, Google still maintains ITA Matrix:


It's supposed to be getting shut down as everything moves to Flights, but Flights has so much less functionality that they haven't killed ITA yet.


Oops, Chopper mentioned it in the previous post, I just totally glossed over the address as it didn't URL.

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I understand and agree with the general message above to always book with the airline, as it does give you the most chance of getting a rebook or change if something goes wrong. However:

Sometimes resale agents will buy up a block of seats at a specific fare. There are cases where you can get a much lower fare if you find one of the resale agents trying to sell their seat, esp if you book last-minute and they either sell it or lose it. This is a case where Skyscanner, Priceline, Kayak, etc sometimes can find oddball listings that you won't get on the airline's own site.

The other reason to use an agent (that I've personally run into): many airlines require showing the credit card used to purchase at check in, if you are in a higher-fraud-risk country. If you are buying a ticket for someone else and won't be at the airport with them, it may be inconvenient to do whatever alternate authentication the airline requests (for example, I've had to go to the airline ticket office and sign docs and have them check my ID). If you book through a booking site/agent, the site/agent takes the fraud risk and the airline won't need to check anything. As most of you are US-based, probably not a big issue. This card verification can be very common in Asia.

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