I was a charter season ticket holder for the Texans and had them for the first 3 seasons. I had to give them up because I moved out of state and by the time I moved back, the organization was so very obviously not well run, I didn't think it was worth my investment. Growing up an Oilers fan, I so wanted the Texans to fill the void made by their leaving and maybe even take that next step. However, after the debacle about the fight song in 2003, it was clear that the McNairs were far outside of their element in the NFL.
For those who don't know, they already had that Clay Walker song which was pretty popular with the fans, but they decided they needed an official song. So they had about 3 or 4 other songs produced, and then let the fans and season ticket holders vote on them. The Walker song was far and away the leading vote-getter. When the time came, they introduced a God awful, operatic-classical crossover that Bob McNair very openly said was his wife Janice's favorite and that's why they selected it. They completely ignored the fan vote. When they officially introduced the song before a game, the boos were so loud throughout the entire song, they never played or spoke of it again. I knew at that moment the organization was a shit show. Nothing that's happened since has convinced me otherwise. Ownership is completely disconnected from the fan base. So ya, all you have to do is figure out what the Texans SHOULD do, look in the opposite direction, and you'll see what they WILL do. Every. Fucking. Time.